Shipping policy

Shipping Policy

Digital Delivery

Alder Studio provides digital AI services and digital products only. No physical products are shipped.

After your purchase is completed, you will receive an onboarding email requesting the information required to begin your order.

Once we receive your completed onboarding information, your order enters production immediately.

Delivery Times

Estimated delivery times vary depending on the plan you purchase:

Plan Estimated Delivery
Starter Scan Within 12 hours
Growth Kit Within 2 business days
Visibility Boost Within 2–4 business days
Enterprise Custom timeline agreed upon before the project begins

Please note that delivery times are estimates and may vary depending on the complexity of your project or if additional information is required.

Delivery Method

All deliverables are provided digitally via email. No physical shipment or shipping carrier is involved.

Please ensure that the email address provided during checkout is accurate. Alder Studio is not responsible for delays caused by incorrect contact information or incomplete onboarding details.

Order Status

If you have any questions regarding your order or delivery timeline, please contact us at:

hello@alderstudio.uk

We aim to respond to all inquiries as quickly as possible.