Shipping policy
Shipping Policy
Digital Delivery
Alder Studio provides digital AI services and digital products only. No physical products are shipped.
After your purchase is completed, you will receive an onboarding email requesting the information required to begin your order.
Once we receive your completed onboarding information, your order enters production immediately.
Delivery Times
Estimated delivery times vary depending on the plan you purchase:
| Plan | Estimated Delivery |
|---|---|
| Starter Scan | Within 12 hours |
| Growth Kit | Within 2 business days |
| Visibility Boost | Within 2–4 business days |
| Enterprise | Custom timeline agreed upon before the project begins |
Please note that delivery times are estimates and may vary depending on the complexity of your project or if additional information is required.
Delivery Method
All deliverables are provided digitally via email. No physical shipment or shipping carrier is involved.
Please ensure that the email address provided during checkout is accurate. Alder Studio is not responsible for delays caused by incorrect contact information or incomplete onboarding details.
Order Status
If you have any questions regarding your order or delivery timeline, please contact us at:
We aim to respond to all inquiries as quickly as possible.